TERMS AND CONDITIONS

COMPANY

Following terms and conditions apply between:

  • The company represented by the site '8EWE' (http://8ewe.com/):
    Lanegnynie Lévis
    Self-business
    8EWE is registered in the Bourg-en-Bresse Trade and Companies Register under number 490 068 327
    VAT not applicable, article 293 B of the CGI
    Address : 82 impasse des Fauvettes, 74930 Reignier Esery
    Telephone : +33 7 50 28 57 50 - Monday to Friday, 10:00 - 12:00 and 15:00 - 18:00
    Email : contact@8ewe.com
    below called '8EWE',
  • and any natural person making a purchase on the site: '8EWE' (http://8ewe.com/)
    below called 'the buyer'

The conditions define the modalities for distance selling between '8EWE' and the buyer, from the order, the payment, to the delivery.
They cover all of the stages required to place an order and ensure the follow-up of the order by the parties.

Placing an order on the site: http://8ewe.com/, edited by the company represented by the site '8EWE', implies without any reservation the acceptance and the arrangements of these conditions.

PRODUCTS

Most of the products sold by '8EWE' are unique or sold in small quantities.
'8EWE' makes effort to faithfully reflect the reality of product (realistic and detailed photos, dimensions, condition and possible apparent defects etc…).

SALE PRICE

Prices are in Euros and VAT included, with no VAT applicable (Art. 293B of the CGI)
Prices are fixed, but '8EWE' reserves the right to change its prices at any time.
Fixed price does not include delivery costs.

OFFER DURATION

Offers included in the shop remain online until stocks are depleted.

ORDER

Validation of the order by the buyer consists in a commitment of the customer that can not be called into question except "the right of withdrawal".

CONFIRMATION OF ORDER

Contract confirmation will only occur when the order will be confirmed by '8EWE'.
The customer will receive by email a receipt for the confirmation of order with all the contract details.
'8EWE' reserves the right to not confirm an order because a shortage in stock or because any other problem regarding the order.

PAYMENT

'8EWE' provides different means of payment:

  • Secured payment by bank card via Paypal site (without need to create a Paypal account),
  • Paypal.

The customer commits to pay the price of the product(s) ordered on the online shop.
The customer guarantees to '8EWE' that s/he is authorized as necessary to use the chosen method of payment.

RETENTION OF TITLE

Ordered products remain the property of '8EWE' until the final and complete payment.
'8EWE' reserves the right to claim ordered products when payment was not being made.
In this case, the customer undertakes to return any unpaid product, bearing all expenses.

DELAYS / DELIVERY

On receipt of payment, the order will be processed, the product packed and sent within a delay of 2 business days.
The customer will receive by email the confirmation that the order has been processed and has been sent.

Items are delivered in Metropolitan France, Corsica, Monaco, Andorra with Colissimo (48h business days, with tracking).
The customer will be able to track whereabouts of her/his shipment on www.laposte.fr/csuivi or www.colissimo.fr as soon as s/he will receive by email the tracking number.

Products are sent to the address indicated by the customer on the purchase order.
Delivery is deemed to have been made when the product is turned over to the carrier. The delivery form given by the shipping company, dated and signed, will constitute an evidence with regard to transport and delivery.
'8EWE' declines any liability in case of delay or damage due to the postal services. In case of delay, loss or any other problem, the customer will be responsible for making any claims against the carrier without liability of '8EWE'. Upon receipt of the package, the customer must thus check the condition of products before accepting the delivery.

For international shipments, delays can vary by several weeks.

SHIPPING FEES

Since the January 2015 the 1rst, shipping fees are the following:

France (Metropolitan France, Corsica, Monaco, Andorra)
(Colissimo)
5.80€ TTC delivery fees Free shipping from 60€ TTC
European Union and Switzerland
(International Colissimo)
12.50€ TTC delivery fees Free shipping from 120€ TTC
Others
(International Colissimo)
18.30€ TTC delivery fees Free shipping from 150€ TTC

RETURN

'8EWE' commits to complete satisfaction of its customer.
Should the customer be dissatisfied with the product, '8EWE' undertakes to reimburse the entire paid price excluding shipment fees under the following conditions:

  • The buyer is allowed to return the product within a delay of 7 business days following the receipt of the package.
  • The product must be returned to '8EWE' in its original condition (packaging, accessories, notice of use…), without additional defects or dirt, only by Colissimo or carrier, duly protected and sealed, with the invoice corresponding to the purchase.
  • The buyer must inform the client service of '8EWE' by email at 'contact@8ewe.com' before returning the product.
  • "Return" shipment fees must be paid by the customer.

Following the article L121-16 of the French consumer code, the buyer has a period of withdrawal of 14 business days from the delivery of its order without having to justify her/himself. This right of retraction applies without any penalty, except for the return shipping cost.
Within a delay of 30 days after the receipt of the product, the customer will be reimbursed of paid amounts to the billing address given when the order was placed.

EXCHANGE

Products are unique or sold in small quantities, and do not allow '8EWE' to replace bought products with identical ones. '8EWE' will not be able to proceed to a standard exchange of products.
(see the conditions of return for a possible reimbursement).

CONFIDENTIALITY

The customer has a right to access, modify and correct her/his personal data (art 34 of the law on computing and freedom).

INTELLECTUAL PROPERTY

'8EWE' holds all the intellectual property rights relating to the site.
Copying or using site materials is prohibited.